Healthcare is one of the fastest growing industries in the world. The US is spending almost $3 trillion on the industry’s growth and it is estimated to consume nearly 18% of its economy. India is growing at CAGR of 16.5% to almost 22.6% and is…
Why Cloud Telephony In Healthcare Is The Solution To Customer Communication
Everything You Need To Know About Computer Telephony Integration
What is Computer Telephony Integration (CTI)? Computer Telephony Integration (CTI) is a term that refers to the practice of integrating your phone system with your computer systems. When you do this, you can manage all your phone calls from your computer. What this means for…
8 Ways To Leverage Cloud Telephony For Your Business
Cloud computing has of late become the ubiquitous business tool, with everyone clearly (and rightfully) predicting that cloud is the next big thing. In fact, Microsoft has listed it as one of the four technology trends that have the potential to shape businesses. With businesses…
Phone Number masking 101 – How It Can Help Your Business
The need for increased customer privacy has been a topic of constant debate. Most online transactions need you to give a phone number. But how does the customer know their number is in safe hands? Receiving calls from people we haven’t given our numbers to…
Safeguarding customer privacy – The onus is on businesses
A few days ago, there was yet another article about a delivery boy harassing a girl. This time, he decided to circulate her number on a WhatsApp group as a sex worker. A while ago, it was another woman who left the city not able…
How cloud can improve the efficiency of business communications
“I don’t need a hard disk in my computer if I can get to the server faster… carrying around these non-connected computers is byzantine by comparison.” – Steve Jobs Cloud technology has been a godsend to businesses in ways more than one. With its distinct…
5 ways cloud telephony can help your NGO
NGOs’ – a concept written about so often and yet very few really see them as they are. You’ll find millions of blogs, articles, facts & figures about them. It’ll tell you about all the good they do. Some may even misconstrue their acts of…
4 Reason You Should Marry Your Cloud Telephony & CRM
Customers are the resources upon which the success of a business resides. They are the key component that help an enterprise meet its business goals. CRM is the lifeline Every company is driven by the desire to provide utmost customer satisfaction. To strongly and consistently…
