Appointment reminders
Reach more customers through multiple channels
Calls reminders
Call reminders are an effective way of communicating something urgent with customers. You can easily schedule calls at specific time intervals.
SMS reminders
SMSes are an non-intrusive way of reminding customers about their upcoming appointments. You can personalise it by utilising customised sender-ID, including website URLs and more.
Features
Automated scheduling
Schedule appointment reminders at specific intervals automatically using our reminder software.
Track confirmations
Utilise Smart IVR and dynamic URLs to track appointment confirmation.
API integration
Track the status of all the appointments in real-time using our documented APIs.
Benefits
Reduce costs
Every appointment missed or failed delivery attempt is lost revenue. Reminders are crucial in reducing no-shows which prevents business from losing revenue.
Improve customer experience
Reminders not only ensures sales for businesses but for greater customer experiences by bridging the communication gap between both parties.
Improve productivity
It makes teams more efficient by removing the need for manually scheduling.
Industries
Healthcare
Hospitals can utilise appointment reminders to remind patients about their upcoming appointment or about scheduling the next appointment.
Beauty and wellness
Reminders are an effective way for spa, salons and gyms to remind customers about their next class or appointment.
Automotive
Reminders can be used to inform customers regarding the last service due date or when a service is completed.
Asia’s most innovative companies use Exotel
Chirag Patel
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Prateek Jain
The number masking feature has been a very worthy addition to making our customer experience even better.
Rajkishan
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Praveen Kumar
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
Satish Chugh
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
The Exotel Advantage
Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia
Highly Secure
ISO 27001:2013 certified information security management system
Patented Solutions
Gain competitive advantage from patented products
Superior Quality
Best success rates, voice quality and reduced latency
Scale at Ease
Grow at will, expand without worrying about infrastructure
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes
Best Support
24×7 customer support via phone, email and Twitter
E-book: Cloud Telephony in a Nutshell
If you’re unclear about how cloud telephony can help your business, start here. In this ebook, we talk in detail about the various options businesses are faced when they consider using cloud telephony for their business. And we decode each one of those and help you make a decision that is right for your business. Besides that, we talk about how automated calls forms an integral part of any cloud telephony suite.
Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like EPABX.
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