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Business Phone System applications for the HR, Recruitment Industry

The manual processes involved in hiring makes it a very time consuming and workforce heavy process. While phone screening can not and should not be eliminated, it is possible to use the workforce in a more efficient manner via automations. Cloud telephony plays an important role in facilitating this.

How cloud telephony helps HR companies and recruitment agencies:

1
Easy job application via missed call – a missed call is an easy way to apply for a job. Especially for blue collar workers, it is easy technology that doesn’t require anything more than a simple mobile phone.
2
Safeguarding applicant <> employer privacy – Using Exotel, it is possible to connect applicants and employers without revealing either person’s phone number. In the case of recruitment platforms, this also helps keep the conversation within the platform thereby making it trackable. This is also a foolproof method of tracking all the leads being passed on to an employer.
3
Analysing interviews via call recordings – When phone screenings and interviews are recorded, it becomes a good source of analysis for both the parties involved to understand areas of improvement. It also helps interviewers arrive at a decision by playing back conversations.
4
Measuring marketing ROI – You can use different virtual numbers (Exophones) across various media. Depending on the response, you can arrive at the medium that works the best for you.
5
Professional customer support line – A simple IVR greeting and smart call routing system can divert calls to the right teams and the right recruiters based on the user’s input.

Popular Use Cases

Here is how customer has used SMS for their business

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Safeguarding customer privacy

Route calls to your customers without revealing their phone numbers to any of your personal

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We have worked across cloud telephony players and with other vendor, but the fact is Exotel is dependable.

Read Story

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Safeguarding customer privacy

Route calls to your customers without revealing their phone numbers to any of your personal

Card image cap


We have worked across cloud telephony players and with other vendor, but the fact is Exotel is dependable.

Read Story

Card image cap


Safeguarding customer privacy

Route calls to your customers without revealing their phone numbers to any of your personal

Card image cap


We have worked across cloud telephony players and with other vendor, but the fact is Exotel is dependable.

Read Story

Resources

Cloud telephony in a nutshell

If you’re unclear about how cloud telephony can help your business, start here. In this ebook, we talk about the various options businesses are faced when they consider using cloud telephony for their business.

Setting up a simple call centre

One of the most common questions we get asked by our customers is – how can I set up a call centre using Exotel? How long will it take and how much does it cost? We have answered all of these questions in this ebook.

Try Exotel free for 15 days

Get Rs 1000 worth free call & SMS credits

Find out how exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.

 

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