UAEs most advanced & reliable full-stack customer engagement platform
Trusted by 7000+ Businesses
Built for enterprises to win customers for life and scale business growth.
40%
Decrease in Operational Costs
60%
Increase in
Productivity
20,000
User Scaling capacity
(voice)
99.5%
Uptime
Built for enterprises to win customers for life and scale business growth.
40%
Decrease in Operational Costs
60%
Increase in
Productivity
20,000
User Scaling capacity
(voice)
99.5%
Uptime
Simplifying Customer Experience for Enterprises in the UAE, at scale
Tailor your customer interactions and meet their unique needs & preferences! Exotel’s cutting-edge omnichannel contact center is a formidable suite of communication APIs and an advanced conversational AI platform.
Enterprise Contact Center
From agent assistance to customer self-service, Exotel’s AI-ready contact center lets you handle volumes of interactions, resulting in more cost, time & resource optimization!
Voice
Say goodbye to impersonal and generic call experience. Track & automate every call so you can create personalized engagement call flows with a range of voice products.
SMS
Launch quick & easy SMS campaigns to your target audience. Scale your campaign to 190 countries with the best delivery rates.
Shoot up engagement through WhatsApp live chat, campaigns, and chatbots, all from a single interface.
Conversational AI
Designed for humans, Exotel’s chatbot system allows sentiment & speech analytics. Reduce operational & query handling turnaround times by 90%.
EXOTEL
UAEs most advanced & reliable full-stack customer engagement platform
A True Cloud Contact Center Experience
Exotel lets your business experience a true cloud contact center. This means that everything (contact center software, channels, infrastructure, bots & even telco lines) is under one roof.
Zero Capex
Zero Maintenance
Zero Data Silos
Zero On-prem Infra
Proud to be leader on G2
The Exotel Advantage
Why Exotel is considered as the world’s leading customer engagement platform.
Highly Secure
ISO 27001:2013 certified information security management system
Patented Solutions
Gain competitive advantage from patented products
Superior Quality
Best success rates, voice quality and reduced latency
Scale at Ease
Grow at will, expand without worrying about infrastructure
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes
Best Support
24×7 customer support via phone, email and Twitter
Integrations that deliver consistency
Drive more sales and deliver seamless customer experience by integrating Exotel with leading CRM & helpdesk systems.
- Unify all your customer information in one place
- Make informed decisions with valuable insights into customer behavior
- Automate manual tasks
- Eliminate data silos
Powering communication for the most innovative companies in the world
AlHashem
Feature-rich solution with several integration capabilities. We have been using Ameyo by Exotel to handle our calling operations and the journey has been really good so far. It is a feature-rich solution with several integration capabilities, which truly makes Ameyo by Exotel our first-ever choice in contact center solutions space. What further aligns Ameyo by Exotel with us is our shared vision of expanding in the Middle East region and I am sure Ameyo by Exotel will help HalaSat in the mission.
Ehab Madanat
Within a month of deployment, we were able to see tremendous growth and improvement, and better management in our outbound campaigns. Our SLA improved by 27% and employee productivity by 13%.
Srinivasan
At NLG, our aim is to provide financial security and assistance to our valuable customers for which we sought a technology that would support us in reaching out to our customers with a helping hand to offer them with our best assistance and service. Ameyo’s all-in-one CIM solution AMEYO, paved the way for us in automating solutions to our requirements.
