Speech technology has become one of the fastest growing spaces in the communications market in recent years. The need for and adoption of smart voice technology has increased as more and more companies recognize their widespread use cases and value. To enable enterprises to take...
Leverage Insights from Voice Communication To Optimise The Customer Journey
The most critical customer conversations, be it to close deals or to resolve critical support tickets, happen on phone calls. And yet, few businesses can track or record these conversations easily, while fewer take the time to analyse and draw insights from them. There is...
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