There is hardly anything worse than your sales agent not being equipped with crucial information during customer calls. Understanding what the customer is looking for, their business model, and gathering as much information possible even before the call helps sales agents converse effectively. A sales...
Enhancing Customer Experience and Improving Sales with Cloud Telephony
The only way for a business to sustain growth in a competitive market is to offer a great experience to its customers. The closer you are to understanding their needs and resolving their concerns, the better your rapport is. That’s where timely interactions with customers…
4 Essentials To Staying Productive In Sales
Sales is the fuel for any company. For a startup, it is it’s lifeline. And, because startups are often crunched for resources, the sales expert in this setup is expected to deliver on several things at once: from generating leads to qualifying them, the actual…
1 Year, 100 Customers, 0 money spent on marketing – Exotel
Around a year has passed since we started selling Exotel to first ourselves, then family, then friends and then other businesses. Cloud Telephony is in its nascent stage and we are learning everyday as a company, but today is a small feat, a feat which…
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