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Voice product

Voice

Be Heard-
Loud and Clear

Every phone call counts. Build a unique and lasting customer experience with Exotel’s voice products on the cloud

Voice Products

Voice is the best way to communicate with your customers. It is personal and is not limited by the language barrier. Here is how you can use our voice products.

Virtual Number

Control your communication flow with programmable numbers

Toll-Free Numbers

Create an easy channel for customers to interact with you.

Automated Calls

Get more done with limited resources. Make your calls speak for you.

Voice API

Use our RestAPIs to customise, automate and create voice products that excel on the cloud.

Heartbeat API

Monitor, act and analyse the health status of your Exophone.

Call Campaigns API

Schedule calls, communicate, gather and report feedback from your customers.
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What voice communication can do for your business

Connect with people anywhere

Build call flows that connect people on the move, anywhere and across devices

Built for scale

Think big. Act big. Don’t restrict yourself and scale without a worry

No more boundaries

We are available in Indonesia, and the entire Asia Pacific region, the world’s biggest markets for voice communication

Best customer experience

With Exotel, your customers will get the best voice quality and the lowest latency.

Supercharge your business

Integrate voice into your product, app or website easily with our APIs to make communication simple

Unify customer information

Integrate your voice calls with your CRM/Helpdesk to create one unified source for all customer information

Here’s how our customers use Exotel voice calls for their business

Swiggy uses automated phone calls & protects their customers’ privacy

How Ola implemented number masking using Exotel

redBus uses Exotel to improve customer experience, increase efficiency and reduce operational costs

Trusted by the world’s most innovative businesses

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Sudhanshu Raheja

In terms of delivery rates, we have been able to push it up from about 84% to 92%

Head of Mobile, GOJEK

Shirish Subramanian

Great product, great team, and we’d love to see you scale crazy heights.

Head - Sourcing & Operations, Fabelio

Rajkishan

Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy

practo-exotel

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Try Exotel for 15 days

Get $ 15 worth free call & SMS credits

The Exotel Advantage

Why Exotel is considered as the most reliable cloud communications company in the Asia Pacific region.

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Superior Quality

Best success rates, voice quality and reduced latency

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Scale at Ease

Grow at will, expand without worrying about infrastructure

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Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

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Best Support

24×7 customer support via phone, email and Twitter

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Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

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Extensive Reporting

Easy to understand, detailed reports sent every day

E-book: Guide to set up a cloud call center

One of the most common questions we get asked by our customers is – how can I set up a simple call center? Is cloud telephony my best bet? How long will it take & how much does it cost? We answered these questions in detail in this ebook.

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.

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