Integrations via Exotel Cloud Telephony

Sign-Up to Check Out Our 1-click Integration With the Following Tools

Sign-Up to Check Out Our 1-click Integration With the Following Tools

Manage Support Calls Effectively with Exotel

Manage calls and fetch information directly on the Zoho Desk dashboard without switching to different platforms.

Automate Cash On Delivery Confirmation With Exotel

Track your sales better and cut your losses with the Exotel & Shopify integration.

Control communication right inside Zoho CRM

Increase sales productivity by managing calls inside the Zoho CRM dashboard without switching platforms.

Don’t let poor online accessibility stop you from joining meetings

Poor internet connections are big road blockers to online conferencing. Using Exotel, join in Google Hangout calls over a phone call.

Supercharge your Zoho One suite with Exotel

Unbind agents from the confines of a single dashboard. Integrate your Zoho suite with Exotel’s cloud telephony solutions. Make and receive calls from within any Zoho One application.

Increase sales efficiency with Exotel

You can now access call tracking data, make & receive customer calls, store & access call recordings, and more, directly from Hubspot. No more switching between dashboards.

Benefits of Integrating with Exotel

Call reporting software

Consolidate Data

Access all your data in one place. No need to switch between dashboards to compile reports.

Call tracking software

Improve Tracking

Get detailed analytics on all the campaigns you run including the status of each call and SMS. Track agents’ productivity and identify areas for improvement.

Personalize Customer Calls with CTI

Personalize Communication

Access the data you need to personalize communication automatically with each incoming call.

CRM telephony integration call popup alerts

Get Real-time Alerts

With Exotel’s integrations, agents receive a pop-up every time they get a call or if they miss one.

CRM Click to call integration

Increase Productivity

Make calls from within your CRM/Help-desk dashboard with the click of a button. No need to dial out numbers manually.

Features We Offer

Click to Call

Our Click to Call APIs connect your customers on the website with the relevant agents while they are still interested in the product.

Our call center software allows you to monitor calls and make better business decisions. Helps in training agents, customer dispute resolution, and taking data-driven business decisions to offer a great customer experience.

IVR

Give your customers a seamless experience every time they call you. No more wasting time on IVR prompts that are not helpful. Customize, sound professional.

Call Tracking & Analytics

Think Google Analytics for your calls with our call center software. Get detailed analytics on all the campaigns you run with information on the status of each call and SMS.

Pop-up On Incoming Calls with Customer History

When an existing customer calls, a pop-up with customer history like name, phone number, call history will be displayed.

If you are looking for features not mentioned here or if you are an ISV looking to integrate with Exotel, please drop us a line at integrations@exotel.in.

Explore our APIs here.

The Exotel Advantage

Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia

Highly Secure

ISO 27001:2013 certified information security management system

CTI - Cloud Telephony Integration Solutions by Exotel

Patented Solutions

Gain competitive advantage from patented products

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Reliable Cloud Telephony Integration System

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

24×7 customer support via phone, email and Twitter

Try Exotel’s Cloud Telephony Free for 15 days

Get ₹ 500 worth free call & SMS credits

What Our Clients Say About Our Cloud Communication Solutions

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Sudhanshu Raheja

In terms of delivery rates, we have been able to push it up from about 84% to 92%

Head of Mobile, GOJEK

Shirish Subramanian

Great product, great team, and we’d love to see you scale crazy heights.

Head - Sourcing & Operations, Fabelio

Rajkishan

Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy

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Integrations via Exotel Cloud Telephony

Simplify Customer Communication

Integrate Exotel with your favorite tools. Gain visibility, increase productivity and improve customer experience.

Sign-Up to Check Out Our 1-click Integration With the Following Tools

Sign-Up to Check Out Our 1-click Integration With the Following Tools

Manage Support Calls Effectively with Exotel

Automate Cash On Delivery Confirmation With Exotel

Control communication right inside Zoho CRM

Don’t let poor online accessibility stop you from joining meetings

Supercharge your Zoho One suite with Exotel

Increase sales efficiency with Exotel

Bitrix24

DialPlug’s Bitrix24 Exotel Connector provides “click to call” facility and advanced PBX features. Seamlessly facilitate inbound and outbound calls from the Bitrix24 CRM dashboard.

CleverTap

Send relevant, personalized texts to your target audience using this integration to automate your sales & marketing engagements.

Cogno

An enterprise user engagement platform that helps enterprises to manage inbound, outbound calls & build chatbots.

EngageBay

Send relevant, personalized texts to your target audience using this integration to automate your sales & marketing engagements.

Enrichr

Integrated with a bunch of modules - post sales, broker management, eoi automation and online customer engagement etc. Manage inbound & outbound calls efficiently.

Freshdesk

Calls Powered by Exotel to deliver contextual customer support inside Freshdesk. Seamless integration for enhanced agent productivity and a better experience.

Freshsales

Calls are powered by Exotel for managing your Freshsales leads and contacts. The CRM allows seamless integration for enhanced agent productivity and a better experience.

Google Hangouts

Poor internet connections are big road blockers to online conferencing. Using Exotel, join in Google Hangout calls over a phone call.

Google Verified Calls

The Verified Calls API has been integrated with the Exotel Connect use case. Give your customers the confidence to answer your business calls with verified branding.

Growsmartsmb

An all-in-one, easy-to-use cloud software – provides the convenience of one-click calling, call pop-ups, and anywhere access for your telephony system.

HelloLeads

Using the connector, manage calls and fetch information directly on the helloleads dashboard without switching between two different platforms.

Hubspot

Hubspot Exotel CTI provides a seamless way to handle customer calls from the CRM. Make outbound calls, take call notes and much more.

Kapture

Manage tickets & leads efficiently with this CTI. Provides ability to make outbound calls (click to call) and automatically track the calls in Lead Activity History.

LeadSquared

This Connector enables you to integrate Exotel with your LeadSquared system. It helps prevent lead leakage and automatically track calls.

Mircromen

Deliver contextual customer support inside Micromen. Manage calls and fetch information directly without switching to a different platform

OneDirect

Manage tickets & leads efficiently with this CTI. Provides ability to make outbound calls (click to call) and automatically track the calls in lead activity history.

Proleads

Exotel ProLeads integrations brings benefits to enterprises for enabling CRM solutions along with infrastructure less call center setup.

Ryng

Its is a progressive dialler powered by Exotel that can help companies in Inbound & Outbound dialling. Experience quality calling and accountability.

Salesforce

Using the connector, manage calls and fetch information directly on the Salesforce dashboard without switching between multiple platforms.

Shopify

This Integration is to enable Shopify users with Click-2-Call functionality and ability to confirm an order by Missed Call, SMS OTP and IVR.

Syrow

Syrow your Customer Support & Tele Calling Outsourcing Partner. Provides 24x7 Phone, Email, Chat, WhatsApp & Ticketing Support.

Teddy Intelligent Group

Boost brand Recognition on Oppo, vivo, One plus, Mi by listing your numbers with name & logo when you call your customers.

Truecaller

With this solution enhance safety and calling efficiency. Increase calling efficiency to drive revenue, retention, and improved customer service.

Vtiger

Call customers directly from CRM records with just-a-click. Quickly generate leads from inquiry calls without leaving the dashboard.

WebEngage

Send relevant, personalized texts to your target audience using this integration to automate your sales & marketing engagements.

Zendesk

Exotel Telephony App comes with features which helps your business by improving Agent’s productivity and provides you with CTI records within Zendesk.

Zoho CRM

Increase sales productivity by managing calls made via Exotel inside the Zoho CRM dashboard without switching platforms.

Zoho Desk

Deliver contextual customer support inside Zoho Desk. Manage calls and fetch information directly on the Zoho Desk dashboard.

Zoho PhoneBridge

Unbind agents from the confines of a single dashboard. Integrate your Zoho suite with Exotel’s cloud telephony solutions.

Corefactors

Exotel integration solves the problem of repetitive tasks and communication gaps by allowing agents to control and customize communication on the single interface.

Benefits of Integrating with Exotel

Consolidate Data

Improve Tracking

Personalize Communication

Get Real-time Alerts

Increase Productivity

Features We Offer

Pop-up On Incoming Calls with Customer History

The Exotel Advantage