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Here’s how Exotel can help with your customer communication for all stages of the customer journey
Customer acquisition
Improve sales conversion on your website by 18% with Click to Call
Exotel’s Dynamic Caller ID improves call pick up and conversion rates by 20%
Automate the application status to receive real-time updates via SMS
Customer engagement
Make customer onboarding pleasant and quicker by automating frequently asked questions.
Get the customer up to speed with new schemes and policies with automated calls.
Automate collection reminders with intelligent systems for pre-due date and post-due date scenarios.
Customer retention
Boost customer satisfaction by eliminating long call queues with Smart IVR
Monitor agent etiquette with customers to provide the best experience
Obtain proof of attempt or proof of persistence to monitor agent productivity
Exotel services have been able to scale successfully to meet the demands of our fast growing FinTech business. They provide us with the flexibility to easily execute transactional communication for existing customers and marketing communication for potential customers.
Neena Acharya
Director of Engineering, Capital Float
Exotel improves customer experience & increases efficiency for BFSI and NBFCs
Secure
Our data centers are in India, and we are compliant with all the security statutes recommended for enterprises
Scalable
Exotel is powered by AWS and is highly scalable in nature
Uptimes
We have the best uptimes in the industry at 99.9996%
Best Support
18*7 dedicated support over calls, email, and Twitter
Quick
Getting started to call flow setup takes only minutes
Economical
No infrastructure maintenance or real estate costs
Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like EPABX.
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+91-8088919888
+1-(718) 354-8866
+61-2-8073-0559
+62-215-098-4960
+60-3-2771-2799
+65-6951-5460