Exotel – Cloud Communication Platform
Trusted by 6000+ businesses
A flexible platform for all your communication needs
Simple drag-drop visual builder. No coding required. No infrastructure maintenance hassles.
Voice
Build a personalised experience for your customers over voice calls. Track, manage and build call flows.
Authentication
User verification made seamless over calls & SMS. Non intrusive, with the best success rates.
Introducing Exotel’s Full-stack WhatsApp suite for 360-degree customer engagement
Access WhatsApp live chat, APIs, campaigns, and chatbots, all from a single platform.
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Introducing Exotel’s Full-stack WhatsApp suite for 360-degree customer engagement.
Access WhatsApp live chat, APIs, campaigns, and chatbots, all from a single platform.
Discover how you can set up Exotel’s cloud telephony solution for your business
Build a customer call center
No waiting, no delays. Get started in less than 30 minutes. All the features you’ll need including multi-level IVR, call recording, call routing, call analytics, etc. No infrastructure needed. Easy to use visual drag-drop builder to create call flows.
Phone number masking
Put your customers first. Safeguard their identity, make customer privacy a priority with this easy-to-implement solution using virtual numbers.
Missed call solution
A missed call is an innovative way to keep in touch with a customer. There is no cost involved, yet there is intent and involvement.
Customer Stories & Resources
How Ola using Exotel connects drivers and riders without compromising on customer privacy
Are you considering cloud telephony for your business? Here’s everything you need to know
The Exotel Advantage
Why Exotel is considered as the most reliable cloud communications platform in the Asia Pacific region
Superior Quality
Best success rates, voice quality and reduced latency
Scale at Ease
Grow at will, expand without worrying about infrastructure
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes
Best Support
24×7 customer support via phone, email and Twitter
Simple to implement
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Extensive Reporting
Easy to understand, detailed reports sent every day
Integrate cloud telephony with the tools you use
Calls do not have to stand out like a sore thumb. Integrate customer calls with tools like CRM, ERP, Helpdesk software, apps and websites to unify all of your customer information. Our cloud communication solutions support integration with the most popular tools out there.
Powering communication for the most innovative companies in the world
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Shashank ND
Find out how Exotel can work for your business.
We are the leading cloud telephony & communications operator in the Asia Pacific region. Set up a call with our product experts.
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+91-8088919888
+1-(718) 354-8866
+61-2-8073-0559
+62-215-098-4960
+60-3-2771-2799
+65-6951-5460