Voice API
Why use Call API?
Voice is the best way to communicate with your customer. It is personal, quick and above all, human. Sometimes, businesses need more from the call flow like call details, CRM integration etc. Leveraging Call API for communication, you can now keep a track of conversations for greater customer insights using voice.
Craft Call Experiences With Exotel
With Exotel, you can make voice the face of your company’s communication. You can build call flows that programmatically decide the way your customers get to experience calls. Control, customize and change the way you interact with your customer using Exotel’s REST APIs.
Advantages of Using Exotel’s REST APIs
Our REST APIs are designed to give your existing app and website Voice in a matter of minutes. Build high-quality communications apps in the cloud. Scale without limits. Using our REST APIs you can:
Direct your Customers to an Automated App:
Greet your customer by connecting them to a pre-recorded voice via our Call API. Remove the need for manual efforts and connect it to an employee only when necessary.
Connect Your Customers and Your Team:
Give your callers options to navigate. Depending on what your customer needs, he can get connected to the right person in no time!
What Our Customers Have to Say
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Sudhanshu Raheja
In terms of delivery rates, we have been able to push it up from about 84% to 92%
Shirish Subramanian
Great product, great team, and we’d love to see you scale crazy heights.
Rajkishan
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
The Exotel Advantage
Why Exotel is considered as the most reliable cloud communications company in the Asia Pacific region
Superior Quality
Best success rates, voice quality and reduced latency
Scale at Ease
Grow at will, expand without worrying about infrastructure
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes
Best Support
24×7 customer support via phone, email and Twitter
Simple to implement
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Extensive Reporting
Easy to understand, detailed reports sent every day
Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like EPABX.
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