Perusahaan saat ini mengirim jutaan SMS dari beberapa jenis — promosi, transaksional, pengingat, dll. — setiap hari. Mereka membutuhkan cara yang mudah, efisien dan efektif untuk melakukannya. Masukkan API SMS. API SMS adalah cara sederhana dan andal untuk mengirim pesan secara instan ke sekelompok besar orang....
Hiring Hacks to take your Startup to the next level
As part of a startup, one of the first things you will look out for is hiring the right kind of people for your organization. The first few sets of people you hire often end up filling a much larger role in your organization in...
Cloud PBX vs On-Premise PBX Systems for Better CX: Consider these 7 Factors Before You Decide
According to McKinsey executive editor Daniel Eisenberg, “A little over a third of all software today is SaaS”[1]. The shift towards the cloud is irreversible, but on-premise systems still have their place in the business world today. In this article, we will unpack the merits...
Call Centre Management – Effective Tools, Processes and Metrics Businesses Need
Businesses set up call centres with one goal in mind: Delivering a stellar customer experience (CX). But great CX needs more than just setting up the phone lines. It requires ongoing call centre management that ensures calls are being received and answered, customers are getting...
SMS Campaign Software 101 – A Brief Guide for Businesses
SMSes not only have 98% open and read rates but are also read within the first 90 seconds of the delivery. Clearly, SMS is a valuable communication channel for businesses and one of the most common uses of SMS is to run campaigns. (Source: CTIA...
Changing the way elderly access technology: Hack Street Boys using Exotel APIs
We at Exotel are huge fans of hackathons. We don’t just love taking part in them, but also like hosting them to encourage people to use our APIs anywhere they find suitable. It’s like giving wings to innovation by offering our technology and giving them…
Pune calling! Tring Tring… We answered!
The last one year has been a rather eventful one for us. We’ve revamped our product, expanded internationally, bagged our first set of clients in SEA (yay us!) and even got a new foosball table! (Yup, we’re still huge fans of foosball) Expanding our reach…
A hacker’s guide to frugal high definition video conferencing for startups
I have always drooled over the extra-sized HDTVs with high definition camera setups that some venture capitalists have. It turns even the most boring of meetings into something really interesting and convenient. The propensity to travel for an in-person meeting is inversely proportional to the…
3 Cara Mengatur Sistem Umpan Balik Otomatis untuk Bisnis Anda
Kami adalah perusahaan Saas dengan keyakinan kuat dalam mengukur semua yang kami lakukan, baik itu waktu respons kami, panggilan tak terjawab harian, dll. Menyiapkan sistem umpan balik otomatis sangat diperlukan bagi kami. Sebenarnya, salah satu hal penting untuk bisnis apa pun adalah mengumpulkan umpan balik…
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