Voice OTP for 2FA | Bulk Voice OTP Gateway | Exotel

Guaranteed customer verification with a secure Voice OTP Service

Create a failsafe two-factor authentication (2FA) process with voice.

 

 

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Trusted By

cloud telephony - south east asia - exotel
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cloud communications

Shirish Subramanian


Produk hebat, tim hebat, dan kami senang melihat Anda meningkatkan ketinggian gila.


Head - Sourcing & Operations, Fabelio

Sudhanshu Raheja


Dalam hal tingkat pengiriman, kami telah mampu mendorongnya dari sekitar 84% menjadi 92%.


Head of Mobile, GOJEK

Shashank ND


Kami telah bekerja di seluruh pemain telepon cloud dan dengan vendor lain, tetapi faktanya Exotel dapat diandalkan.


Co-Founder & CEO, Practo

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What is a Voice OTP?

A voice OTP (one-time password) is delivered over an automated voice call to enable two-factor authentication. It is usually used in case the delivery of an OTP SMS repeatedly fails. A customer can also trigger generating an OTP Voice during the OTP verification process.

Why Exotel?

Unbeatable Platform Uptimes 

Our platform delivers upto 99.94% uptime – this includes operator uptimes

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Superior Quality

We offer best-in-class call success, voice quality and limited latency rates in the market.

Highly Flexible

Our REST APIs make custom integrations a breeze with your enterprise systems. 

Scale at Ease

You do not have to worry about seasonal spikes in OTP requests. We scale our service without you having to worry about infrastructure limits.

Simple to Implement

Our platform’s user-friendly and straightforward interface allows you to get started in less than 30 minutes.

Leading Security Standards

Our platform is end-to-end secured through the ISO 27001:2013 certified information security management system.

Best Support

24×7 customer support via phone, email and Twitter. In fact, when you call, we use our platform to give you the best service experience.

Real-time Reports

Know performance levels of your Voice OTP campaigns through metrics like pick up or unanswered call rates.

How can businesses use Voice OTP?

Authorisation

To allow third-party access like permitting delivery agents into secured communities, Voice OTP plays a crucial role.

Authentication

For highly secure transactions like access to net banking or signing up for your product or service, use voice OTP verification.

Transaction Verification

Protect your customers from financial fraud by authenticating transactions of any value with a Voice OTP service.

Resets

Safely allow your customers to regain access to your service after an email address or password change using Voice OTP.

Account Reactivations

Win new business back from the right customers through a secure IVR OTP sequence to restart their services with you.

Beyond Passwords

Offer a faster, yet safe login experience by considering OTPs over passwords as a real-time authentication process.

Benefits of using Voice OTP

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Voice Failover

Add a failsafe layer over the default OTP SMS step. When delivery fails, ensure 100% delivery with the OTP converted to speech and sent over a call.

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Instant Call Connect

With a platform offering high service uptime, trigger a voice OTP verification call within a few seconds and improve customer engagement scores.

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Easy & Flexible Integrations

Set up campaigns with easy-to-use Voice OTP & SMS APIs that connect with your enterprise software like an ERP.

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Personalise Call Formats

Offer easy-to-configure IVR OTP calls through the platform’s dashboard. Include brand mentions or a sales offer to boost sales.

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Track Campaigns

Gauge campaign performance by pulling reports from the platform’s dashboard or API. Test different strategies to improve results.

How customers use our SMS Solutions

Swiggy used Exotel’s automated calls to reduce manual work and delivery delays

Read More

Ola uses Voice APIs to connect drivers to customers

Read More

Automated SMS reminders contributed to 40% of Haptik’s customer retention results

Read More

FAQ’s

Try Exotel’s Voice OTP Solution Free for 7 days

SIGN UP AND GET STARTED WITH 1000 FREE SMS CREDITS

Resources

Automated Calls vs SMS Reminders: Why calls win

Millennials might prefer SMS over calls, but statistics prove that when it comes to reminders, calls reign supreme.This white paper helps understand the unique ways in which automated calls can be used for reminders.



Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.

 

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