Leading business phone system provider
Business phone system on cloud?
Yes, you can now have your businesses conversations over cloud. We provide a web and API based setup for businesses to manage customer conversations. There is no requirements for a bulky box, wires and other hardwares. Agents can now work remotely.
How Exotel’s business phone solution works
Customer facing number
Have a single number that your customers can reach out to you on. This number needs to be easy to remember and used in all your collaterals.
Get a virtual number
Get a virtual number (Exophone ) on. Divert calls from your customer facing number to the your virtual number.
Personalize the call flow in the dashboard
Improve your caller experience by creating an IVR greeting and customizing the call flow.
Divert calls to the right agents
Calls can to routed to the right agents with Smart call routing feature.
Easy visual drag-drop dashboard
Just drag-drop applets and build your call flow. Don’t wait for developers to code them.
Why a virtual business phone service?
Quick setup
Setup a call center in minutes. No hardware installation. No maintenance.
Take it on the road
Agents can work remotely just by signing into a web portal.
Easy to use
Build comprehensive call flows, edit your IVR greeting, customize your on-hold tone etc. all by yourself. Just plug-in your phone and you’re good to go!
Cost effective
Save costs on infrastructure and maintenance. Get access to features more powerful than a traditional setup with a fraction of the cost.
Exhaustive analytics
With a robust platform that provides the best analytics to make the most informed business decision.
Features of our business phone system:
IVR and Call diverting
Set up a professional automated attendant script and forward calls to the right agents.
Call Recording
Our dashboards records all your calls for you to review later.
Daily email reports
Exotel sends you daily reports for you to analyse and optimize your processes.
Unlimited Channels
Never miss a call due to unavailable lines. Exotel offers unlimited channels.
Asia Pacific’s most innovative companies use Exotel
Shashank ND
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Sudhanshu Raheja
In terms of delivery rates, we have been able to push it up from about 84% to 92%
Shirish Subramanian
Great product, great team, and we’d love to see you scale crazy heights.
Rajkishan
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Why choose Exotel’s business telephone solution?
Why Exotel is considered as the most reliable cloud communications company in the Asia Pacific region
Superior Quality
Best success rates, voice quality and reduced latency
Scale at Ease
Grow at will, expand without worrying about infrastructure
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes
Best Support
24×7 customer support via phone, email and Twitter
Simple to implement
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Extensive Reporting
Easy to understand, detailed reports sent every day
FAQs
Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like EPABX.
Call
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+91-8088919888
+1-(718) 354-8866
+61-2-8073-0559
+62-215-098-4960
+60-3-2771-2799
+65-6951-5460