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The Exotel Advantage


	
		
			



Superior Quality
Best success rates, voice quality and reduced latency


	
		
			



Scale at Ease
Grow at will, expand without worrying about infrastructure


	
		
			



Superior Reliability
Best in class uptimes of 99.94% including operator uptimes


	
		
			



Best Support
24×7 customer support via phone, email and Twitter


	
		
			



Simple to implement
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs


	
		
			



Extensive Reporting
Easy to understand, detailed reports sent every day


	
		
			

Find out how Exotel can work for you. Set up a call.
We take away some of the biggest pain points of traditional systems like EPABX.
 
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													About Us
			Exotel is the emerging market’s leading full-stack customer engagement platform comprised of our suite of communication APIs, omnichannel contact center (Ameyo) & conversational AI platform(Cogno AI) in the cloud.
Incorporated in 2011, our platform powers 70 million engagements every day for over 7100+ companies in India, SEA, Middle East, and Africa (think Ola, Swiggy, GoJek, & Byju’s).
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    ProductsAmeyo XTRMEnterprise Contact Center Solution
ExoVerify Seamless Authentication at a fraction of the cost
Voice Be Heard – Loud and Clear
Voice StreamingThe only Indian platform that streams voice
Call CampaignsAutomate personalized call campaigns, at scale
SMS Improving Customer Experience
SMS Campaigns
Lead AssistPatented lead management for marketplaces
WhatsAppAccess WhatsApp live chat, APIs, and chatbots
AppToApp Calling VoIP based in-app calling
SolutionsCustom SolutionsEnterprise Phone SystemReliable business communication platform built to handle scale 
Small Business Phone SystemFlexible, scalable and easy-to-use phone system for small businesses
Field Workforce ManagementTrack, record and streamline customer communication for your field staff
Remote Work SolutionsManage and operate your call centre remotely without compromising on reliability Trending
VOIP Phone SystemFlexible & cost-effective customer communication for businesses Trending
Popular Use-CasesCloud Call Center Software New
Phone Number Masking
Parallel Ringing
Missed Call Solution
COD Verification
Track Marketing ROI
Lead Management for Marketplaces
Automated Delivery Rescheduling
Automated Surveys and Feedback
Customer Connect
Last Mile Delivery Tracking
IndustriesHealthcare
BFSI
Education
E-Commerce
Logistics
Hyperlocal
Cab Aggregators
Pricing
ResourcesBlog We talk about technology, running a startup and delivering the best experience for your customers.
Engineering BlogWe talk about technology, running a startup and delivering the best experience for your customers.
WebinarsWe talk about technology, running a startup and delivering the best experience for your customers.
Downloadables Ebooks, Presentations & Whitepapers  on cloud telephony. 
Developer Portal Build what your business needs with our voice and SMS APIs
DevelopersAPI Docs Learn about the various communication APIs Exotel has to offer
API Console Try out our APIs first-hand with minimal effort
Postman Workspace Try out Exotel’s APIs from the public collections on our Postman Workspace
Usecases Explore real world use-cases using Exotel APIs
Applet Docs Learn about the applets that help you build your own custom call workflow
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Case Studies

Case Studies

7,000+ Businesses Use Exotel in India, Southeast Asia, The Middle East, and other emerging countries.

Use Cases

Industries

How Ekart connects delivery agents and customers while maintaining privacy and offering superior communication

How Fabelio uses Exotel to boost operational efficiency

Exotel helps Quikr connect buyers and sellers with increased efficiency

How Zivame uses Exotel for COD verification via missed calls and SMS

Nearbuy (formerly Groupon) has a Virtual Call Center with Exotel

Urban Ladder uses Exotel to improve the customer experience

Sulekha Uses User Virtual Number (UVN) to Improve Customer Experience & To Safeguard Customer Privacy

Printvenue uses Exotel for inbound & outbound calls, optimized its human resources on call center

Businesses Who Trust Exotel

Try Exotel free for 7 days

Get ₹ 500 worth free call & SMS credits

The Exotel Advantage

Superior Quality

Scale at Ease

Superior Reliability

Best Support

Simple to implement

Extensive Reporting

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.

Call to

or

About Us

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Solutions

Services

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