Cloud Telephony for BFSI: How does it go beyond enabling Remote Work?
When the pandemic started, a lot of organisations moved to cloud telephony to enable remote working. But over time, they have come to realise that moving to cloud telephony has more benefits than enabling remote work. In today’s scenario when organisations are looking at getting their employees back to work at least in smaller numbers, what is the role of cloud telephony? This ebook offers an insight into how cloud telephony helps solve some of the most common problems faced by customer-facing teams in BFSI.